Managing Your Account

Signing up

By following the instructions below, you can initiate your free membership at trustytime.

1. Click "Register" in the top of any trustytime page;
2. Enter your user name, email and password and select customer type.;
3. Enter your name, company name, and telephone number;
4. Enter your business email and password.

Editing your contact details

· Sign in to trustytime

· Click My Information to edit or modify any of the user Information:
   Telephone number
   Fax number

· Click My Order-Click on order number to edit or modify any of the Consignee information:
   Telephone number
   Fax number

I Can't Log In My Account!/I Have Problem In Logging In

Please follow these instructions:

Check your login details. Your login username is your email address used for registration.
It might be a problem caused by trustytime system maintenance - Please wait 30 mins and try again
Ensure that cookies from trustytime are accepted in your browser (Internet Explorer or others).
TIP: If you're not sure if the problem is with us or you, please test logging in with a different computer to try logging in, or try different browsers.

If you made a mistake when you registered, you can't access your account and you've never made any orders... it might be quickest to just use the registration to sign up again for a new account.

If you have forgotten your password, please go here to get a new password: trustytime.

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